Katwe Official Warranty Coverage
Official 1-Year Manufacturer & Katwe Showroom Warranty Terms for Televisions, Refrigerators, Smartphones & Audio Systems.
Warranty Promise
Every new electronic unit sold at Kaliira Electronics comes with genuine official manufacturer warranty coverage.
- ✓ Stamped Katwe Showroom Card
- ✓ Direct Manufacturer Service Centers
- ✓ Inverter Compressor & Panel Protection
Warranty Claims Desk
Need technical evaluation or service center assistance?
Katwe Business Centre #111
Phone: +256 703 825 217
1. Product Warranty Overview
Many products sold by Kaliira Electronics Center include a manufacturer's warranty. Warranty periods vary depending on the brand and product category.
Please check the warranty information provided on the product page, packaging, or store invoice.
2. What the Warranty Covers
The warranty generally covers:
- Manufacturing defects.
- Faulty workmanship.
- Hardware failures under normal use.
3. What the Warranty Does Not Cover
The warranty does not cover:
- Physical damage.
- Water or liquid damage.
- Electrical damage caused by power surges.
- Damage resulting from misuse or improper installation.
- Unauthorized repairs or modifications.
- Normal wear and tear.
- Cosmetic scratches or dents.
4. Warranty Claims
To make a warranty claim, customers should provide:
- Proof of purchase.
- Original invoice or receipt.
- Warranty card (where applicable).
- Product with all accessories if requested.
Our technicians may inspect the item before forwarding it to the manufacturer or authorized service centre in Kampala.
Submit Warranty Claim Online Form5. Repair or Replacement
Depending on the manufacturer's assessment, the product may be:
- Repaired,
- Replaced, or
- Refunded where repair or replacement is not possible.
Warranty decisions are subject to the manufacturer's warranty terms.
6. Limitation
Warranty coverage does not extend beyond the manufacturer's stated warranty period.
Katwe Showroom #111, Kampala, Uganda
Helpdesk: +256 703 825 217